Information technology leaders face unprecedented pressure to optimize existing solutions, generate greater efficiencies, and maintain an agile IT infrastructure that can respond to changing business priorities.
Thursday, February 18, 2010
9:00 – 12:10
Intercontinental Hotel
21-st floor, Fortuna Hall
Bucharest
Oracle Customer Services Day is a half-day session with practical examples to help companies like yours drive increased value from their Oracle investment. Many times, customers aren’t even aware of the Oracle resources available as part of their Oracle Premier Support subscription. These information-rich working sessions feature services, technologies and best practices to illustrate how you can:
- Lower Total Cost of Ownership – Drive down labor costs though better systems management and maintenance across the entire IT solution lifecycle
- Minimize Business Risk – Leverage industry and Oracle best practices to optimize results
- Improve Business Value – Drive better business results through better software utilization
To register for this FREE event send a message to [email protected].
Agenda
09:00 – 09:30
Registration
09:30 – 09:40
Welcome speech
Sorin Mindrutescu, Country Leader , Oracle Romania
09:40 – 10:00
Oracle Customer Services Strategy
Henrik Wegge-Berg, Customer Services Vice President
10:00 – 10:20
Value of Support Services
Danut Dima, Customer Services Country Leader , Oracle Romania
10:20 – 10:30
Coffee Break
10:30 – 11:00
Customer Case Study Presentation
11:00 – 11:30
Maximizing the Values – Oracle Consulting
Anca Cont, Consulting Director, Oracle Romania
11:30 – 11:50
Oracle University: Building competitive advantage based on knowledge
Gokhan Uguroglu, Regional Sales Director, Oracle South East Europe
11:50 – 12:10
Q & A Session
12:10
Lunch
